Recommended Resources for HUD Housing Counselors & Certified Credit Counselors and other Services for Pilot Program

For three years, a small group of mortgage, real estate and housing counseling professionals have been working on a pilot program that connects HUD housing counseling agencies and certified credit counselors with independent mortgage professionals and real estate agents to assist clients who are not ready to purchase a home yet. 

Resources recommended provide a brief description of what the resource is and can provide. 

We welcome your feedback  on resources to add to make this website better for loan originators, real estate agents and most of all, for our clients. 

  • Budgeting: 

    • Financial Interview Tool (FIT): Online Counseling Support printable form. Welcome to FIT! The following questions are designed to help counselors and assist clients in identifying the features of a reverse mortgage that may be appropriate to meet client goals, assess the availability of remaining equity against the client's financial needs over time and consider alternative options to a reverse mortgage. Answer the questions on this printable form and then enter your client's information into FIT. Every question is required, so please be sure to input an answer to each question.
    • Sample Budget Template​ 
  • CFPB Find a Housing Counselor: Housing counselors throughout the country can provide advice on buying a home, renting, defaults, foreclosures, and credit issues. Using the search box below, you can find one near you. The counseling agencies on this list are approved by the U.S. Department of Housing and Urban Development (HUD) and they can offer independent advice about whether a particular set of mortgage loan terms is a good fit based on your objectives and circumstances, often at little or no cost to you. This list will show you several approved agencies in your area. There is also a list of nationwide HUD-approved counseling agencies
  • Down Payment Resource works with Housing Finance Agencies (HFAs), MLSs, Realtors and lenders to get more buyers into homes and lets potential buyers know what DPA programs they are eligible for.
    • Downpayment Connect: If you are a member of one of our MLS Partners, you already have access to your own basic version of the Down Payment Connect landing page. If you are a loan originator, Down Payment Connect allows you to promote the downpayment resources you can provide.
  • HUD Exchange: Resources and assistance to support HUD's Community partners.

  • HUD Approved Housing Counseling Agencies:  HUD sponsors housing counseling agencies throughout the country that can provide advice on buying a home, renting, defaults, foreclosures, and credit issues. This page allows you to select a list of agencies for each state below. You may search more specifically for a reverse mortgage counselor or if you are facing foreclosure, search for a foreclosure avoidance counselor.

  • HUD Model Funding Agreement and Fee Structures:  Housing counseling agencies (HCAs) acquire funding in numerous ways, including being paid a fee for the services they provide. The fees can be paid by clients (with the exception of Foreclosure Prevention and Homeless counseling clients), non-profit partner agencies, and private sector partners. The fees provided to the HCA can vary depending on the services being provided. This guide provides information about the basic components in a funding agreement.

  • National Housing Resource Center ( The National Housing Resource Center (NHRC) is an advocate for the nonprofit housing counseling industry, as well as for housing consumers, for communities of color, for the elderly, and for under-served populations. 

  • National Foundation for Credit Counseling (  As the largest and longest-serving nonprofit financial counseling organization in the U.S., our mission is to help all Americans gain control over their finances.Our programs and services are accessed through our national network of nonprofit member agencies. Each agency is staffed by NFCC Certified Financial Counselors. These individuals are financial advocates who can help you get started with a financial review and establish a budget and a personalized financial action plan.

    • Navicore Solutions/NFCC member: Founded in 1991 in Freehold, New Jersey, Navicore Solutions is a national leader in the field of nonprofit financial counseling.  What sets our organization apart is the quality and depth of our counseling model, as well as our longstanding commitment to acting in the best interest of our clients.  We provide compassionate counseling solutions to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention and housing.  A national 501(c)(3) organization, Navicore Solutions operates 11 offices in 11 states nationwide and our certified counselors assist more than 100,000 consumers each year through in-person, telephone and Internet counseling across the United States.  

  • Neighborhood Home Solutions: Neighborhood Home Solutions (NHS) is a not-for-profit neighborhood revitalization and community development organization that was incorporated in 1980. Currently services are dedicated to helping people improve their financial well being, qualify for home ownership, maintain their home after purchase, learn how to avoid foreclosure and in the unfortunate event intervene as an advocate for any person facing a foreclosure action. We believe home ownership is not only good for an individual or family but also for the entire community. 

  • NeighborWorks America: As a congressionally chartered, nonpartisan nonprofit, NeighborWorks America has created places of opportunity in communities across the country for nearly 40 years. We build the skills, supplement the funding and amplify the reach of grassroots organizations so they can leverage additional resources to achieve their missions. 

  • (formerly NCLR)—the largest national Hispanic civil rights and advocacy organization in the United States—created the UnidosUS Wealth & Housing Alliance (UWHA) in 1997 to increase and maintain Hispanic homeownership through pre-purchase housing counseling.

​Today, UWHA consists of 51 affiliated nonprofit community-based organizations, providing all forms of housing counseling and group education services. Operating in more than 20 states and 40 real estate markets, UWHA reaches more than 60,000 families annually.

The UWHA housing counseling model emphasizes one-on-one counseling, where trained counselors work with low-income families over a period of time to help them become mortgage-ready. More recently, with the onset of the financial crisis, counselors have also focused on helping families resolve mortgage delinquencies with the best possible outcome. UWHA Affiliates help their clients identify barriers and establish short- and long-term goals that will allow them to achieve their desired outcome.

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2020 created Feb. 2020 

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