Prepare Clients to Use Student Debt Solutions (SDS)

March 9, 2025

Info Needed for SDS and How to Download NSLDS File

  • Information Clients Need to Have Available to Use SDS
    For federal loans, NSLDS file username and password.
  • Have your FSA ID ready.
  • For private loans, most recent statement.
  • Family size, income and tax filing status.
  • Are payments current, late or in default?


Have your FSA ID ready and Login to Studentaid.gov.

  • If you don't remember your FSA ID, go to https://studentaid.gov/fsa-id/sign-in/retrieve-username.
  • Directions to enter a secure code from authenticator app, text a secure code to mobile phone, email a secure code, answer challenge questions or recover account with a photo ID will be provided.


View How to get your Student Loan File from Studentaid.gov.

  • Click here for PDF NSLDS download directions.
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